The team collaboration app that really gets it

team collaboration

Your home base for team collaboration


One problem with the way most teams collaborate, particularly if they’re not all in the same location, is that as soon as they kick off a project the work starts getting scattered everywhere. Ideas end up in email threads that only part of the team sees. Documents live on different team members’ computers. Three people discover they’re editing the same file. And, there’s no single place for the team to stay connected on the project or get a full picture of what’s happening with the team’s work.

Team collaboration works best with a home base, a unified workspace for everything related to the team’s project, having conversations, posting ideas, annotating documents, tracking tasks, maintaining a project calendar, and even just sending a clapping-hand emoji to a teammate who did something awesome. Luckily, that ideal app for a more collaborative team actually exists. We call it RingCentral.

The answer to the question: “How do you build team collaboration?”

When people hear the term “team collaboration,” many mistakenly think only about assigning and tracking tasks. But work collaboration should include a lot more, like sharing ideas, asking questions, reviewing each other’s work and offering feedback, jumping on the occasional impromptu video chat for brainstorming, and cheering teammates on.

We’ll show you below how your company can get all of these collaborative team benefits using a single online workspace.

Collaborate easier with seamless integrations into your favorite apps

Sometimes your team’s projects involve monitoring and acting on information from different apps. But the more you can get done without leaving your Glip workspace, the more efficient your team collaboration can be. That’s why Glip integrates with dozens of productivity apps so your team can get alerts right in Glip about customer service requests, e-commerce orders, or other important notifications from your other apps.

More free features you will love

Unlimited file storage

Unlimited integrations

Video chat

Unlimited users

Manage team calendar

Create and manage tasks

File sharing

Screen sharing

Team messaging

Productive teams everywhere love Glip

  • What team collaboration should look like
  • A great team app should play nice with others

What team collaboration should look like


Hint: It involves a lot more than task management.

Add new task feature

If your team is kicking off a large and complex new project, what would the ideal setup for your team collaboration actually look like? Would it involve firing up your project management software, getting everybody on the phone to talk through the project’s key tasks, and then figuring out which team member should take on which task?

That may be a solid start to your new project, but where’s the actual team collaboration? What tools and platforms will your different teams work with? What if various people involved in the project start communicating in scattered email threads?  What if the project leader remembers to tell some team members about important updates, but forgets to loop the others in?

This doesn’t actually sound like a collaborative team strategy, is it? It’s more like the opposite: lots of individuals and small subgroups of a team working separately on pieces of that project with no centralized workspace to bring it all together so everyone can see what’s going on.

The question is: How do you increase collaboration in a scenario like this?

Help your teams work together in a shared online workspace just for them

At Glip, we view the ideal team collaboration app as sort of a digital tree house, a shared, private workspace a team can create just for its own members and keep track of everything happening on a specific project.

When you set up a team in your Glip workspace to manage a new project and invite all of the relevant team members into that private online environment, you immediately have a home base to start making progress. Here are just some of the tools your Glip team collaboration workspace offers.

Chat in real time

Effective team collaboration starts with quick and easy communication. With Glip’s real-time chat, you can share ideas with your team whenever and wherever they occur, including from your RingCentral mobile app, and everyone in your Glip team or conversation will see it immediately.

Just as important, Glip automatically stores every comment, question, shared link, and other message anyone sends in your Glip team. That means you’ll always have a record of all historical messages relating to your specific project—all in one place. You and anyone on your Glip team can always search for and find old messages and other content.

Learn more about real-time team messaging.

Share files

How can you improve team work if you’re trying to collaborate on a document or other content? Many teams default to sending files back and forth using email. But this method can lead to lost files, missed updates, and people mistakenly using outdated versions of the team’s work.

With Glip, you can just drag and drop the file right into your team’s conversation. Now everyone can see it, and Glip even lets them pin notes and suggestions to the draft for you.

As you add files of any kind to your Glip team’s conversation (documents, presentations, images, and MP3s), Glip will store them for you in your online workspace where you can easily find them anytime.

Learn more about free file sharing.

Start a video chat

Sometimes posting a chat message in your Glip communication stream is all you need for effective team collaboration. You text a question, a teammate chats back the answer immediately, and you’re all set.

But other times you’ll want a deeper, more involved conversation with your team—the type of collaborating you can do effectively only with a face-to-face conversation. No problem, Glip lets you start a team video chat with just one click. You’ll get 500 minutes of video calling with the free version of Glip.

Share your screen

Even during a video meeting, sometimes you’re able to collaborate more effectively by showing your team what you mean, rather than trying to explain it to them. For those times, Glip lets anyone on your video call share their screen with the team to make sure everyone is on the same page.

Learn more about screen sharing.

Manage tasks

When your team is tackling a project in a shared Glip workspace, task management doesn’t have to involve a separate tool your coworkers have to keep popping in and out of to check and update. Everyone can track their tasks (and update each other on their progress) right in Glip.

In fact, because task management is so seamlessly woven right into the RingCentral app, you can create a task right in your chat box as you’re typing a message. For example, you want to let the team know a package of vendor samples is due to your office on Tuesday. You set yourself a new task, “Show team samples,” that you’ll do as soon as the package comes in. Now you’ve got a task that Glip will remind you and your team about, and everyone knows to be ready for a team collaboration session sometime Tuesday to review and compare samples.

That’s how effective teams work!

A great team app should play nice with others


Your team collaboration app should let you get more done in one place, but what about updates you need from other apps?

When your team starts using the RingCentral app, they’re going to want to spend a lot of their time in Glip’s online workspace.

Many of our thousands of Glip users tell us they’re on the platform pretty much all day because it gives them the most collaborative team environment they’ve ever had—even though some of their teammates are often continents away.

But as much as we want to make Glip your single online workspace for everything related to your team’s project, we know that sometimes collaborating on a complex project requires staying up to date on information coming in from different apps. So, what can you do if your team is managing an email campaign, and you want to keep a constant eye on your stats like open rates, click-throughs, and sign-ups?

How do you successfully collaborate in one app if you need to track updates from other apps?

Will you need to keep popping out of Glip every five minutes to check the dashboard on your email marketing app, for example? Nope.

Glip integrates with dozens of the most popular online tools, which means you pull notifications and updates from your other apps directly into your team’s Glip communication stream.

Here are just some of the apps Glip integrates with to help teams work more effectively:

Box
When you share files from your Box account, you ensure that colleagues always get the most recent version hosted in the cloud.

Dropbox

Sharing files in Glip from Dropbox helps team collaboration by ensuring your teammates always get the most recent version of your work.

Evernote
Like Glip’s other file storage and sharing integrations, with an Evernote integration you can easily pull in files to share with your Glip teams without ever leaving the Glip workspace.

Google Drive
All you need is a Google account, and you can pull in any file from Google Drive without leaving Glip.
 
OneDrive
Your OneDrive integration lets you find files in your OneDrive account and share them in your Glip communication stream without ever leaving Glip.
 
Airbrake
This integration lets you post a message to the Glip conversation of your choice when an error is reported in Airbrake.
 
AppSignal
This integration will post a notification message to the Glip conversation of your choice when an AppSignal deployment or incident occurs, including exception and performance incidents.
 
Asana
This integration will post a message to the Glip conversation of your choice when an Asana task is created or completed and when there is a comment on a pending task.
 
Bitbucket
Your Bitbucket integration will post a message from the app to the Glip conversation of your choice any time code is committed to a repository.
 
CircleCI
This integration will post a notification message to the Glip conversation of your choice when an app is built on CircleCI. Notifications can be sent for build fail, build pass, build error, or on any result.
 
Codeship
You can have Codeship notifications posted to a group in Glip whenever a new build starts. You’ll also receive the results of the build in Glip.
 
Confluence
This integration will post a message to the Glip conversation of your choice when a Confluence page or comment is created or updated.
 
Crashlytics
You can post crash summaries from your Crashlytics account to the Glip conversation of your choice.

Glip Webhooks
Easily push messages into Glip from any application.
 
Datadog
This integration will post a message to the Glip conversation of your choice for Datadog posts and snapshots.
 
Desk.com
Post notification messages to the Glip conversation of your choice when a Desk.com rule is triggered.

DoneDone
Post a message to the Glip conversation of your choice whenever issues are created or updated in DoneDone.
 
GitHub
This integration will post a message to the Glip conversation of your choice for commits, pull requests, and activity on GitHub issues.
 
GoSquared
Post notifications to Glip when GoSquared reports site traffic and Smart Group activity.
 
Harvest
Enable the Harvest integration and you’ll be able to track time for any task on Glip. Once you’ve enabled this integration, just go to the Details page for the task and click on the stopwatch icon.
 
Heroku
This integration will post a notification message to the Glip conversation of your choice when an app is deployed on Heroku.
 
Jenkins
Post notifications to the Glip conversation of your choice when a Jenkins job notification is triggered.

Jira
Working with Jira, this integration will post a message to the Glip conversation of your choice any time a Jira ticket is created or updated.
 
Librato
Post notification messages to Glip when a Librato alert is triggered and cancelled.
 
MailChimp
Post a MailChimp notification to the Glip conversation of your choice any time someone subscribes or unsubscribes from a list, and it will update you on the sent status of your campaigns.
 
Marketo
Post a message to the Glip conversation of your choice when a Marketo Smart Campaign webhook trigger occurs.
 
New Relic
This integration will post to the Glip conversation of your choice when an alert is triggered in New Relic.
 
OpsGenie
This integration will post a notification message to the Glip conversation of your choice when your selected OpsGenie alert actions are triggered.
 
PagerDuty
Post a message to Glip when an incident event is triggered by your PagerDuty service.
 
Papertrail
This integration will post a notification message to the Glip conversation of your choice when a Papertrail search event is triggered.
 
Pingdom
Post notification messages to Glip when a Pingdom alert policy is triggered including a change in status and follow-up notifications.
 
Pivotal Tracker
This integration will post a message to the Glip conversation of your choice when there is story activity in Pivotal Tracker.
 
Raygun
Post a notification message to the Glip conversation of your choice when Raygun reports an error in your app.
 
Runscope
Post notifications to Glip when a Runscope test is run to monitor API health, including updates, performance, and validity.
 
Salesforce
The Salesforce integration allows you to share any object from Salesforce, be it a lead, an opportunity, or even a custom object, right in the conversation stream on Glip. Once shared, the object can be discussed and key information about the object is displayed on Glip (while being sure to honor Salesforce’s access control).
 
Semaphore
This integration will post a notification message to the Glip conversation of your choice when an app is built or deployed on Semaphore CI.
 
ServiceNow
Post a message to the Glip conversation of your choice from any ServiceNow business rule script.
 
Statuspage
This integration will post a notification message to the Glip conversation of your choice when a Statuspage incident is created or updated or a component status is updated.
 
Stripe
Post messages in to the Glip conversation of your choice for activity around charges, subscriptions, and transfers.
 
Sumo Logic
Post messages to Glip when a Sumo Logic webhook scheduled search alert occurs. You can include links directly to a search.
 
Travis CI
Travis CI is a continuous integration service used to build and test software projects. This integration enables Travis CI notifications to be posted to the Glip conversation of your choice for standard builds and pull requests.
 
Trello
This integration will post a message to the Glip conversation of your choice for Trello activity.
 
Userlike
This integration will post a notification message to the Glip conversation of your choice when a Userlike event is triggered.
 
VictorOps
Post a notification message to the Glip conversation of your choice when a VictorOps webhook is triggered.

Zapier
Post messages to Glip when you receive messages from other apps.
 
Zendesk
This integration will post a message to the Glip conversation of your choice any time a Zendesk ticket is created, updated, solved, or closed.

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