If you’re using Zendesk’s world-class platform for customer service and support, then you know the most important relationships your company has are with your customers. So whatever your team is collaborating on in your Glip workspace—product design, sales, or development—you want to stay in the loop on all open support issues. And you probably don’t want to keep hopping out of your RingCentral app to check your Zendesk platform for updates.
Keep track of your customer support tickets without ever leaving your Glip workspace.
Easily locate status updates
Zendesk ticket updates and notifications are searchable in your Glip workspace.
Reduce email clutter
Send Zendesk ticket updates to Glip instead of your email.
After you’ve integrated your Zendesk account into Glip (we’ll show you how below), you can configure the Zendesk events you and your team receive in your Glip workspace.
If you already have a Zendesk account, the process is easy and will take just a minute.