Before they set up the Glip messaging app, this Massage Envy franchise communicated the way many businesses do today using a combination of emails, text messages, and phone calls. The process wasn’t centralized, and it wasn’t always clear if an employee had actually read or even received an important message. “But now we’re all connecting through the Glip tool online, and everyone likes it because they can access it anywhere, even on their phones,” said Danielle Badger, the franchise’s Sales Manager.
Glip has made it easier than ever for the company to connect all of its 100+ employees. Using their different Glip teams (chat groups set up for specific employees, projects, or themes), everyone can direct their communications to just the right people.
And as Danielle points out, the company is finding all sorts of creative ways to benefit from their Glip service.
“We use Glip to let our employees at both locations know about everything that’s going on, from important promotions to updates we need them to know about and even company potlucks,” Danielle said. “Our therapists and estheticians have also found great uses for Glip like asking coworkers for shift coverage or messaging management directly if they have questions. It even helps us motivate each other and share team successes.”